People learn to use terrible UI all the time. It’s not good to dismiss complaints about UI, because that’s insular. And the insular quality isn’t very welcoming.
But email remains a dominant force in communication. If email were invented today everyone would have to use gmail or not be able to email someone not on the same service. A few crazy people would talk about “open email” and try to get people to try it.
– Mymepropagandist på Mastodon (link)